FAQ

Frequently Asked Questions

 

Where do you ship your products from?

We ship from our partnered warehouses and factories located in the United States, Europe, and China. Our headquarters is in Los Angeles, CA, and we manufacture all of our products within the United States. Please note that if you order multiple items, they may be shipped separately, as different factories specialize in different areas of manufacturing.

How long will it take for my order to arrive?

Shipping times differ based on the customer's and product's location, but orders typically arrive within 5 to 10 business days.

How long after my order is placed will it be shipped?

Orders are usually processed and shipped within three business days. During periods of high demand, items may take up to five business days to ship.

Where is your company located?

Our headquarters is located in the United States, while our warehouses are distributed across the US, Europe, and China.

Will I receive a confirmation number after I place my order?

All customers will receive a confirmation number via the email provided during checkout.

How can I pay?

We accept all major credit cards: Visa, MasterCard, Discover, and PayPal.